Terms and Conditions

MUST READ IN ITS ENTIRETY

The following outlines the terms, conditions, and policies set forth by Too Cool Motorcycle School Inc. (TCMS) pertaining to registration in a course with TCMS. This is to help assist you in preparing yourself for your course. Terms & Conditions below precedes any other copies. Submitting your registration and payment constitutes that you have thoroughly read in its entirety, understood and are agreeable with the following terms and conditions. You are also to refer to them prior to contacting us about any changes to your registration.

TOO COOL MOTORCYCLE SCHOOL COURSE PARTICIPANT AGREEMENT

I.   PARTICIPATION REQUIREMENTS

In order to participate in your on-bike course, you MUST

  • • be at least sixteen (16) years of age (parental consent is required if you are under 18 years of age)
  • • pay your course fees in full at registration
  • • sign an assumption of risk, waiver, and release of liability agreement in a form approved by TCMS (parents must also sign for course participants under 18 years of age) within the time frame allotted
  • • be able to produce a valid license and related documents when requested
  • • follow healthy motorcycling guidelines in relation to Alberta Government Health orders and Alberta Health Services
  • • respond to any email requirements by the deadlines given – make sure your email is correct and up to date and to bring any issues or questions about email communication to the immediate attention of TCMS. We are not responsible for you missing important information or request as a result.

In addition, for the course you are registered in, you MUST

BASIC COURSES (Learn To Ride, Semi-Private, Intro Only)

  • • meet licensing requirements by providing proof of at least a valid class 5 Graduated or Full Alberta Driver’s license or equivalent

NOTE: you DO NOT need to complete your knowledge test prior to attending the course – it is NOT a Learner’s Permit

  • • wear a full-faced DOT approved helmet and all protective gear provided or approved by TCMS. At the discretion of the instructors, you may be required to wear TCMS gear in addition to or instead of your personal gear
  • • attend in at least denim jeans or riding pants – shorts, yoga/sweats and dress pants are NOT acceptable, and you will not be permitted to participate
  • • be able to proficiently ride a 2-wheeled pedal bike at slow speed (5km/hr and below). You MUST start or get back on a pedal bike prior to attending your first on lot class. You agree that if you are unable to balance on a motorcycle and or ride to a safe standard at any time during your course – as judged by the TCMS instructors – you will not be permitted to continue in the course and no refund or credit will be given
  • • do pre-class work (including classroom theory, prep videos and homework) and quiz prior to your on-bike portion and in course homework that you are asked to do. In our experience, failure to complete this homework can, and often does, result in unsuccessful outcomes for the student
  • • do daily assessments for each module

TEST PREPARATION and EXTRA PRACTICE COURSES (Group and Individual)

  • • have graduated from TCMS or have proof of a successful completion of a course at an Alberta accredited school
  • • meet licensing requirements by providing proof of at least a valid class 5 Graduated or Full Alberta Driver’s license or equivalent
  • • wear a full-faced DOT approved helmet and suitable protective gear provided or approved by TCMS. At the discretion of the instructors, you may be required to wear TCMS gear in addition to or instead of your personal gear
  • • must attend in at least denim jeans or riding pants – shorts, yoga/sweats and dress pants are NOT acceptable, and you will not be permitted to participate

ADVANCED COURSES (Refresher and Private Practice)

  • • meet licensing requirements by providing proof of a valid class 6 Graduated or Full Alberta Driver’s license or equivalent
  • • wear a DOT approved helmet and suitable protective gear
  • • must attend in at least denim jeans or riding pants – shorts, yoga/sweats and dress pants are NOT acceptable, and you will not be permitted to participate
  • • provide proof of up-to-date registration and proof of insurance for the motorcycle you are riding for the course
  • • ensure that your motorcycle is mechanically in working order

OFF-ROAD ACADEMY COURSES

  • • meet licensing requirements by providing proof of a valid class 6 Graduated or Full Alberta Driver’s license or equivalent
  • • wear a full-faced DOT approved helmet and suitable protective gear or you will not be permitted to participate
  • • provide proof of up-to-date registration and proof of insurance for the motorcycle you are riding for the course if providing your own motorcycle
  • • ensure that your motorcycle is mechanically in working order
  • • sign a separate agreement if you are renting a motorcycle from TCMS

PROFESSIONAL RIDING ACADEMY COURSES

  • • meet licensing requirements by providing proof of a valid class 6 Graduated or Full Alberta Driver’s license or equivalent
  • • wear a full-faced DOT approved helmet and suitable protective gear or you will not be permitted to participate
  • • provide proof of up-to-date registration and proof of insurance for the motorcycle you are riding for the course
  • • ensure that your motorcycle (street legal for street courses) is mechanically in working order
  • • adhere to additional rules set out by the training facility including mechanical and noise requirements

You also agree that if you are enrolled in any course that is not a BASIC COURSE that you MUST be able to demonstrate sufficient control and understanding of the operation of a motorcycle within the first 30 minutes of the course start. You agree that it will be at the discretion of the instructor(s) whether or not you will be permitted to continue the course, to leave the training lot or continue with on road training.

In addition, you agree that if you are unable to demonstrate control of the motorcycle and safe navigation withing traffic to a safe standard as judged by the TCMS instructor – you will not be able to continue in the course.

II.   REGISTRATION FEES AND CONFIRMATION:

You agree

  • • payment is in full, and all completed forms MUST be submitted within 24 hours of receipt or immediately upon receipt of forms if registered within those 14 days prior to your on-bike dates whichever is sooner in order for us to process your registration to secure and confirm your place in the course or risk a forfeit with no refund or credit
  • • you will receive your course confirmation and any correspondence from TCMS only by email – nothing will be mailed to you, and we will not call you. TCMS is not responsible if you miss your course or do not receive course material because of any issue with your email

III.   CANCELLATION / RE-BOOKING / REFUNDS / DEEMED UNSUCCESSFUL: +applicable taxes

You agree

  • **NO REFUND or CREDIT will be given once a course has commenced under ANY circumstances including illness (e.g., Covid 19, flu,) **
  • • you cannot defer your registration to the following season(s)
  • • you are accepting this risk as you are booking a service set within a specific block of time that cannot be deferred or transferred
  • • it is your responsibility to be familiar with and refamiliarize yourself with the terms and conditions prior to making any changes to your registration. We will not contact you to remind or discuss what your changes entail.
  • • Any changes to your registration must be made personally or by parent or legal guardian required in the case of a minor

CANCELLATION FEES (Unless superseded by a non-refundable promo) +applicable taxes

Written Notice via email must be provided

  • • at least 14 full days before your Basic courses(you have immediate access to your online component)………………… $146
  • • at least 14 full days before your Group Test Prep……………………………………………………………………………….. $69
  • • at least 14 full days before your Private Prep/Private Practice…………………………………………………………………. $92
  • • at least 14 full days before your Advanced or Off-Road…………………………………………………………………………. $92
  • • within 14 days of ALL courses **including weather or other issues…………………………………………. No Refund or Credit
  • • from your course start day………………………………………………………………………………………. No Refund or Credit

RE-BOOKING FEES (Unless superseded by a non-refundable promo) +applicable taxes

Written notice via email must be provided and the corresponding fees are to be paid in full *

  • • at least 14 full days before your course start…………………………………………………………………………………….. $69
  • • within 14 full days before ALL courses………………………………………………………………… 50% of course posted fees*
  • • from your original course start day…………………………………………………………………… 100% of course posted fees

*  Request neither confirmed nor dates reserved without payment.  If notice is given but payment is not made, the fee will be adjust according to the schedule provided above.  No cancellation or refund after a re-book.

STREET SCHOOL

  • • 2022 July 06 Street School………………………………………………………. No Refund or Credit under any circumstances

Our policies on this is firm due to the nature of the facility rental and policies surrounding its use.

ADMIN FEES +applicable taxes

  • • changes to registration not covered above………………………………………………………………………………………….. $69

NON-REFUNDABLE PROMOS (includes “dates to be selected’ promos)

  • • NO REFUND or CREDIT under any circumstances upon confirmation of payment
  • • promo pricing only valid if and only if paid within the promo period for the dates/times specified, no rain checks
  • • not transferable or deferrable within and beyond the riding season for which the course was purchased for

SPECIAL TERMS BASIC COURSE (Learn To Ride, Semi-Private)

If you are enrolled in a Basic Learn To Ride or Semi-Private, and you have attended any or all scheduled classes and you are not able to successfully demonstrate the skills required to proceed, you agree that the following special terms apply:

  • • you are not entitled to a refund or credit of any fees or deferral or transfer of time for all or any portion of the course remaining
  • • you will be offered ONE opportunity to book a redo part or all of the four on-bike modules within the season time permitting
  • • you must re-attend within 30 days of your original course completion date, unless agreed to in writing
  • • you can only be offered attendance on a day and time where space is available in a course
  • • the modules that must be redone is a decision of the instructor(s) and you may be required to redo more than one module
  • • there may be a mandatory minimum 30 day waiting period to allow you more time to prepare for re-attendance
  • • you will be entitled to a special redo rate of $123 ($336.50 for semi-private) per module that must be paid in advance. No refund or credit will be given whether-or-not you are able to meet the requirements to graduate from the course
  • • There are 4 on-bike modules: 3C, Skills, Emergency, Road

IV.   WEATHER & OTHER ISSUES:

TCMS reserves the right to reschedule/postpone or cancel any course in part or in full at any time prior to or during the course in the event of weather or any issues beyond the control of TCMS. It is important to note that certain times of the season (especially at the start and end) are subject to a higher risk of reschedule/postponement and require flexibility with your schedule on your end. We try our best to complete your course as close as we can to the original dates IF we are able.  However, the cancellation / refund policies will still apply if you choose to cancel or are unable to attend your rescheduled dates and or times. If the reschedule does not allow you to complete the course or remaining part of the course for 30 days or more, you are responsible for keeping on top of the review to be prepared when you continue and you may be required (re-do fees apply) to retake previous modules at the discretion of TCMS.  If the reschedule occurs at the end of the season where we are unable to schedule you, your course will be deferred to the next season.  Again, the cancellation/refund policies still apply in all cases if you choose to cancel or are unable to attend the new dates.

V.   REASONS FOR DISMISSAL & TERMINATION OF REGISTRATION * no refund or credit will be given

PREGNANCY

If you are pregnant, this course is not for you as safety of your unborn child is important to us. If you become pregnant or learn you are pregnant after booking your course, please contact our office immediately. If it is discovered that you failed to disclose or you conceal that you are pregnant, your registration will be cancelled.

LATE ARRIVALS / MISSED MODULES

As the curriculum is progressive, you are required to be on time to your class. Late arrivals WILL be turned away. Each module requires the successful completion of the previous module and therefore you agree that missing a day in whole or part will result in termination of registration for the remainder of your course.

ALCOHOL / DRUGS / ABUSE / FALSE INFORMATION PROVIDED

You agree that TCMS may terminate your registration without any right to a refund or credit due to any and all behaviors TCMS finds to be inappropriate, unsafe, or illegal including and not limited to the following reasons:

  • • you are under the influence of alcohol and /or drugs
  • • failure to follow instructions, in particular
  • • harassment or abuse of any kind towards any person including and not limited to course participants, instructors, or staff of TCMS; or property including and not limited to motorcycles and equipment belonging to TCMS, its staff, participants, or facility
  • • intentionally providing or failing to correct false or erroneous information at registration or during the course

INVALID LICENSING & REQUIREMENTS

You must be able to produce a valid license prior to and within the duration of your course dates in order to participate.

LACK OF COMMUNICATION

You agree that TCMS may terminate your registration without any right to a refund or credit due to a lack of response when a response is required (eg. reschedules)

VI.   SUBSTITUTIONS, TRANSFERS OR ADDITIONS:

You agree that substitutions, transfers, or additions of any kind are prohibited during the course. In some limited cases, at the discretion of TCMS, a transfer will be allowed prior to your course starting. If this occurs an administrative fee of $69 will be due in addition to the transferee’s $146 +gst classroom fee must be made prior to the transfer.

GIFT CARDS (Prepaid purchase codes, prepaid course code and fundraiser/charity certificates):

Gift cards cannot be redeemed for cash under any circumstances. Purchasers may request reissue of lost gift card with proof of purchase and will be subject to a $69 processing fee. Cancellation and re-booking policies apply once prepaid purchase codes are redeemed for a course. Fundraiser, promotional and prepaid courses cannot be redeemed for cash, deferred beyond the riding season that it was for nor transferred under any circumstances. (Prepaid purchase code is a code for a specified denomination towards a TCMS course while a Prepaid course code is to be redeemed for a specific course within the season whether the dates are determined at purchase or to be chosen by the registrant.)

VIII.   HEALTHY MOTORCYCLING GUIDELINES:

You agree that TCMS may implement Healthy Motorcycling Guidelines in order to comply with orders and advice of the Alberta Government and/or Alberta Health Services as it relates to health and safety matters. When the Healthy Motorcycling Guidelines are in place you will be advised at check in each time you attend your course. You further agree that the Healthy Motorcycling Guideline may change during your course without advance notice. You also agree that if you do not follow the Healthy Motorcycling Guidelines your registration will be terminated for the remainder of your course and no refund or credit will be given.

IX.   ACKNOWLEDGEMENT:

  • • TCMS reserves the right to refuse registration by anyone at any time and for any reason.
  • • TCMS also reserves the right to change and update the terms and conditions applicable to your course at any time.
  • • You acknowledge that you have read this Agreement and understand its contents.
  • • You certify that you have asked any questions pertaining to your registration and received answers satisfactory to you before finalizing your registration.
  • • You certify that the information you have given pertaining to your registration is deemed to be correct and truthful.
  • • You also understand that you are to email LearnToRide@TooCoolRides.ca to make any corrections/additions to your registration.

AGE OF MINORITY

  • • Must be signed by a Parent or Legal Guardian if the student is under the age of 18 at the time of registration.
  • • Parent and Legal Guardian will be cc’d until the age of 18 has been reached unless otherwise requested in writing
  • • This Agreement will automatically be sent to your Legal Guardian to fill out once you complete it

HEALTHY MOTORCYCLING GUIDELINES (as reference in Terms and Conditions)

Effective May 18, 2020, Motorcycle safety goes beyond the on-road precautions we teach at TCMS. For the health and safety of students and the TCMS team, students are required to follow the guidelines set out in this document when you are advised that the Healthy Motorcycling Guidelines are in effect

While TCMS and the TCMS team do their best to follow the advice and direction of the Alberta Government and Alberta Health Services in relation to health safety measures like social distancing or other measures, TCMS makes no representation that these guidelines or any other measures will prevent you from acquiring an illness (e.g., COVID 19, flu) because of your participation in any course with TCMS.

I.    DAILY PRE-CLASS CHECK-IN:

You personally are required to complete the TCMS digital health check on your phone or other personal devices on each day of your course AT LEAST 2 hours before class begins. Failure to do so will result in you being turned away and no refund or credit will be given. Minors MUST fill out their own and parents/legal guardians can be provided a copy of the competed health check upon request.

II.   PPE (Personal Protective Equipment):

You are required to wear any PPE (e.g., face masks) whether indoors or outdoors as required when the Healthy Motorcycle Guidelines are in effect. If you have a mask exemption, you are to provide that at time of registration (if currently allowed by the Alberta Government and Alberta Health Services.) You are also required to wear a face shield in place of the mask.

GEAR:

SCHOOL GEAR

TCMS and our team follow reasonable disinfecting/sanitization procedures of school gear loaned to students. TCMS recommends that students purchase their own helmet and riding gloves if they are concerned about the risk of infection or disease from use of shared school equipment.

PERSONAL HELMET AND GLOVES

IF you choose to purchase your own gear it is always subject to approval by TCMS at the absolute discretion of the TCMS team. If you choose to buy or use a helmet not provided by TCMS it must be a DOT approved full-faced helmet that is less than 5 years old. Motorcycle gloves must have adequate knuckle armor. If you are unsure what these requirements mean, contact TCMS for clarification BEFORE you buy or borrow any equipment.

III.    PHYSICAL DISTANCING & SITUATIONS:

You

  • • must always adhere to a physical distance of 2m from others and motorcycles INCLUDING during skills explanations and breaks
  • • should not sit on or handle any motorcycle not assigned to you by a TCMS instructor
  • • must have all gear on, before approaching and sitting on the assigned motorcycle
  • • must immediately bring it to the attention of an instructor if you see something that you think might spread infection
  • • will be assigned a chair for the duration of the course. Named for easy reference and peace of mind.
  • • will be assigned locations within the trailers for shelter from the weather

In the event of a tip over or crash you,

  • • should do your best to remain calm, make sure you are ok, leave your visor closed, hit the emergency switch
  • WILL NOT pick up your motorcycle. If you are ok, please move away from it so that the instructor may pick it up for you
  • • Should try to remain calm and to stay where you are if you are not ok, the instructors will assist you
  • WILL NOT attempt to assist if you witness a tip over or crash, please leave it to the instructors

IV.  PERSONAL ITEMS, SANITIZATION & DISINFECTING:

  • • Sanitizers and disinfectants are on site, but we recommend that you keep a bottle of hand sanitizer on your person to further limit cross contamination and peace of mind.
  • • You are required to bring your own water bottles (enough for the duration of the class) and easy meals/snacks
  • • You must sanitize your hands after use of the porta-pottie
  • • You must try to avoid touching in and around your face during the course and when putting on or taking off gear
  • • Once you are changed into your gear your personal items must be stored within your assigned spaces.

V.   GEAR RENTAL (Basic Learn to Ride and Intro only)

This is for reference only.  You will be fitted on your first day.  You are also welcome to use your own gear however we do have the right to add or switch out for our gear to provide you with the best protection possible while learning.

Jacket Size:    ___________________________        Shoe Size: ______________________       Height: _____________________________   
Helmet:___________________________       Gloves:_________________________       Build: _______________________________

Additional Information:

I am aware that I MUST wear a sturdy pair of denim jeans if I do not own motorcycle riding pants